2023 Annual Report

HAPPY EMPLOYEES, HAPPY CUSTOMERS Throughout 2023, we made it a priority to celebrate our employees’ achievements, provide enriching and enjoyable off-site experiences, and thank them for just being themselves. When we lift our employees, we lift the customer experience. It’s a win-win, thrive-thrive strategy that saw us end the year with great employee morale and more robust, accessible Solutions for our customers. In 2023 we undertook the renovation of our Barre branch. The newly modernized, full-service branch features a fresh look and feel to meet the needs and expectations of our customers. The Barre team welcomed the invigorating changes, and the renovation demonstrates our commitment future- forward thinking and solutions. An elevated experience for Barre.